Privacy Policy

Last update: Mar 01, 2019

About UCWeb

UCWeb offers a variety of measures to protect your privacy when you use UC Turbo.

UCWeb has created this Policy to explain our privacy practices so you will understand what information is collected, how it is used, and your rights to your information.

Any references in this Policy to "UCWeb", "we", "our", "us" etc. will be interpreted as a reference to UCWeb. Whether you are new to UCWeb or a long-time user, please do take the time to get to know our practices, and if you have any questions please feel free to contact us.

The Information Collected

Information Provided by You

When you create an Account (including login with other third party accounts), provide feedback or contact us via e-mail, or participate in surveys, you may be required to provide information such as User Names, Password or Email Address.

It is your choice whether to send this personal information to us. Yet in some cases if the information provided is incomplete or inaccurate we may not being able to offer Services accordingly.

In addition, when you use UCWeb Services, UCWeb will have access to information you post to UCWeb including, but not limited to, threads and comments you post in forums.

Automatically Collected Information

When you are visiting UCWeb Sites:

We also use cookies (and similar technologies) to gather information regarding the date and time of your visit and what you search and view. Cookies etc. are computer files that are saved to your device and which may store information about you, your device, and your browser and that may be used to transmit that information to us. For example, cookies are used to identify your device and record the visit so that the UCWeb Services can allow you access to your account without requiring you to re-enter the information.

You may choose to delete cookies or other tracking mechanisms on your browser anytime you want through your browser's settings. You may also choose to have non-essential cookies (and similar technologies) not used by us when you access and use UCWeb Services by amending your settings at your browser's settings (if applicable).

Information from Other Sources

We may obtain information about you from business partners, contractors, and other third parties and combine it with information we collected. For example you may log in with your Facebook or Google log in information. Under these circumstances and if you have given your consent, we may have access to your profile information stored on the Facebook and/or Google (details please refer to the Authorization Page).

Information Accuracy

When you provide information to us, you agree to provide accurate information only, and agree that we may assume its accuracy and rely on it.

Third Party Software

UCWeb Software and Services may includes third party software, such as widgets or SDKs. They are subject to separate Privacy Policy provided by independent third party developers. This Privacy Policy does not apply to third party software. UCWeb shall not be responsible for any third party software.

Exception: the information NOT collected by UCWeb

Websites may require your information when you are browsing. For example when you visit online map or search engine, it may requests your location information. When you are trying to upload attachment to your mailbox, it may request to read your files. Your phone may pop-up as UC Browser requests your permission, but the information was NEVER received by UCWeb but sent to the website you visited directly.

It will be up to you to decide to give such permission or not. Yet please understand that if you deny such permissions, certain functions may be disabled. For example if you do not allow UC Browser to access to your location information, online map will not know where you are and search engine will not be able to provide location based search results; if you do not allow UC Browser to read your files, you may not upload attachments to your mailbox. You can always manage the permissions via your phone setting.

Use of the information collected

In general, information you submit to us is used either to respond to requests that you make, or to help us serve you better.

Use by UCWeb

Where we have relied on our legitimate interests to process your information, you may contact us to obtain more information, including in relation to our assessment of the impact on you. Where we have relied on consent to process your information, you may withdraw your consent at any time by contacting us using the contact details below.

Use by Third Parties

We do not share your information with others except as indicated below, or otherwise agreed by you.

Service Providers of UCWeb

We may share your information, which may include your name and contact information (for example email address) with third parties that perform certain services on our behalf. These services may include providing support, performing data analysis, and providing and supporting Site functionality and features. To the extent we provide access to your information to a service provider, they are not permitted to share or use the information for any purpose other than providing services to us.

Other Situations

Data Retention, Location and Security

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Policy and to fulfill our legal obligations.

When you delete data, we follow an internal deletion policy to make sure that your data is safely and completely removed from our servers or retained only in anonymized form.

In some cases, rather than provide a way to delete data, we store it for a predetermined period of time. For each type of data, we set retention time frames based on the reason for its collection. For example, to ensure that our services display properly on many different types of devices, we may retain browser width and height for up to 12 months.

We will securely erase your information in advance of these deadlines if we decide that we no longer need it.

We maintain servers around the world, the data that we collect from you may be transferred to and stored at, a destination outside of the country where you live. It may also be processed by staff who work for us or one of our suppliers. By using the UCWeb Services, you consent to your personal data being transferred outside of the country where you live.

UCWeb is committed to protecting the security of your information. We use a variety of industry-standard security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. UCWeb has strict restrictions on access to user data. Yet, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while UCWeb uses reasonable efforts to protect your information, UCWeb cannot guarantee its absolute security.

Accessing, Updating or Removing your Information

You can access, update or change the information from the account you created. When changing or updating the information you provided, it may be required yout to verify the identity first. Please note that we may be required by law to store the information we collect, even after you have terminated your use of UCWeb Services. For technical reasons, it may be impossible for us to determine whether you have stopped using the UCWeb Services. For mobile applications, it may also be impossible for UCWeb to determine whether you have deleted the application. In such cases, we reserve the right to remove your account and the information you have provided to us if you have not used the Services for an extended period of time.

If you are users located in the EEA , we provide you an opportunity to manage your information, you can learn more in our Information Management Guide.

Application

Our Privacy Policy applies to all of the services offered by UCWeb.

Our Privacy Policy DOES NOT apply to services offered by other companies or individuals, including products or sites that may be displayed to and interacted with you through the browser, or other sites linked from our services. Please refer to third party privacy policies for details.

Our Privacy Policy DOES NOT cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads. Please refer to third party privacy policies for details.

Changes to the Privacy Policy

This Privacy Policy will be periodically revised and may be changed with or without notice. The updated Privacy Policy will be posted on the UCWeb sites. By using or continuing to use the Services you agree to review the Privacy Policy periodically such that you are aware of any modifications. If you do not agree to the Terms of Use or this Privacy Policy, you should not use any of the UCWeb Services.

Contacting Us and Making a Complaint

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to help@idc.ucweb.com.

If you are not satisfied with our response or you believe our use of your information does not comply with data protection law, you can make a complaint to the relevant privacy regulator.